Refund policy
Lou Lou's Sparkles Shipping & Returns Policy
All orders take 3-5 working days to dispatch
When you place your order your will receive a confirmation email and receipt
Unfortunately, it is not possible to make any amendments to your order once your order has been placed.
There are strictly no returns on earrings, hats and gloves due to hygiene reasons along with SALE items. If you wish to return any other items pop us an email at louisecasey1@hotmail.com
You may return new, unworn items in their original packaging and in the condition they were received within 21 days for a full refund
If you request a refund you will receive the amount you paid in your order once you have contacted us within the 21 days
Lou Lou's Sparkle are not responsible for the payment of postage for returning goods
Lou Lou's Sparkle are not responsible for lost returned packages and recommend you return your items by registered post
All items should be returned to the following address:
Lou Lou's Sparkle,24 Polkone Road, Silverbridge, Newry, Co Down, BT35 9NY
If you have any further issues, please contact us at louisecasey1@hotmail.com